Privacy Policy

O&I Consultancy & Coaching Ltd.

Last Dated : 30 March 2026

1. Introduction

O&I Consultancy & Coaching Ltd. is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.

2. Information We Collect

We may collect and process the following personal data:

• Full name
• Email address
• Phone number (if provided)
• Booking details and session information
• Information you voluntarily share during coaching sessions
• Payment details (processed securely via third-party providers)

3. How We Use Your Information

Your personal data is used to:

• Provide coaching and consultation services
• Manage bookings and appointments
• Communicate with you regarding your sessions
• Process payments
• Improve our services

We only use your data where we have a lawful basis to do so under UK GDPR.

4. Lawful Basis for Processing

We process your data under the following lawful bases:

• Contractual obligation – to deliver services you have booked
• Legitimate interests – to improve services and communication
• Consent – where you have explicitly agreed (e.g. contact forms)

5. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes.

However, your data may be shared with trusted third-party service providers where necessary, including:

• Payment processors (e.g. Stripe, PayPal)
• Booking platforms (e.g. Calendly or GoDaddy Appointments)

These providers are responsible for handling your data securely.

6. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Your data is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy.

7. Confidentiality

All personal information shared during coaching sessions is treated as confidential.

Exceptions may apply where:

• Disclosure is required by law
• There is a risk of serious harm to yourself or others

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time (where applicable)

To exercise these rights, please contact us using the details below.

9. Cookies

Our website may use cookies to enhance your browsing experience.

You can choose to disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

O&I Consultancy & Coaching Ltd. oluchi@oiconsultcoaching.com